FAQs

How do rates work?

Rates depend on distance and vehicle type, with no hidden fees.

When to book?

For reservations, we recommend booking 72 hours or more in advance.

What is the cancellation policy?

• More than 72 hours before your reservation: Receive a full refund, processed within 3–5 business days.

• Less than 72 hours before your reservation: Receive partial refund

How does airport pickup work?

Our drivers meet you outside the planned/prearranged arrival terminals.

What about vehicle capacity?

Our SUVs have a 6-passenger capacity.